AltaOne Assistance Program

We’re here to help!

During challenging times, we want you to know you’re not alone. Our community is coming together to offer meaningful support, resources, and guidance for those facing unexpected hardships. The AltaOne Assistance Program is designed to provide relief and help our community navigate the days ahead with confidence, care, and connection.

Current Assistance Programs Available:

AltaOne is committed to helping members navigate financial uncertainty. The AltaOne Assistance Program for Searles Valley Minerals Trona employees affected by the recent layoffs is designed to provide financial relief and help you move forward with confidence.

Financial Support Options Available to You
We’re committed to helping you navigate this transition and offering flexible financial options to support your next steps.

Transition Bridge Loan (Up to $5,000)
A short‑term bridge loan is available to help cover expenses during your transition, such as relocation or other immediate needs. Repayment is structured as a single payment due 90 days after funding—giving you time to get settled.

Savings‑Secured Loan with 6‑Month Payment Relief
If you’d prefer not to dip into your hard‑earned savings, a share or certificate‑secured loan may be a great option. You can borrow against your existing funds with no payments required for the first six months, giving you added breathing room while you plan your next move. Even better, the interest rate is just 2% above what you’re currently earning on the secured account.

Payment Deferral Assistance
To further ease financial stress, payment deferrals are available on most existing loans—including credit cards. (Mortgage loans are excluded.) Our team is here to help review your situation and discuss available options.

📞 Speak with a representative for personalized assistance at 800-433-9727

Additional Support Available During Your Transition
We understand this can be an uncertain time, and we’re here to work with you on options that may help reduce financial stress and provide clarity moving forward.

Fee Waivers & Loan Coverage Reviews

During this transition, we can work with you to waive certain fees and review any loan protection or coverage you currently have in place. Our goal is to identify opportunities where adjustments or added support may be available to better meet your current needs.

📞 Speak with a representative to explore your options at 800-433-9727

One‑on‑One Financial Counseling

Whether you’d like help creating a new budget, understanding how to protect your credit, or simply talking through next steps, our certified financial counselors are here for you. Personalized guidance is available through in‑person or virtual appointments, at no cost.

👉 Speak with a representative to schedule an appointment at 800-433-9727

Not Yet an AltaOne Member? No Worries—We Can Help!
AltaOne welcomes new members who may need assistance during these challenging times.

Need assistance?
Call 800-433-9727
Come in to any AltaOne branch